Virgin Media Web Safe, a DNS-based parental control feature based on Nominum, was launched in February 2014. Content filtering was switched on by default for all new customers starting in May 2018
- Blocked pages: parental, malware, court-ordered
- Active choice http hijack page
The Ofcom report from July 2014 states that:
- a customer or website owner can send a website re- classification request to Virgin Media via an online web form, which has a freeform text box allowing the customer or website owner to say why they believe the site should be re-classified
However netreport.virginmedia.com includes no text (as at 2014-07-28) that indicates the form can be used for this purpose.
A thread on Virgin's forum states that requests that problems can be emailed to email@example.com .
The block pages served to customers read "If you don’t think this page should have been blocked, let us know." but the feedback form is only available to customers.
- Switched on Families: tackling the big issues when it comes to kids and the web, Virgin Media, 2014-02-28
- Virgin Media adds network level parental controls to help keep kids safe online, Think Broadband, 2014-02-28
- Safe from the start – how we’re helping protect families online, Virgin Media, 2018-05-18
- Ofcom Report on Internet safety measures, Ofcom, 2014-07-22
- Welcome to Virgin Media Web Safe - FAQ's, 2014-03-14