Consumer Rights Bill

A draft Consumer Rights Bill was announced in the Queen's speech in May 2013[1].

The briefing notes from BIS[2] mention the bill would:

"Provide clarity in areas where the law has not kept up with technological advances. For example, setting out clearer consumer rights for the quality of digital content like e-books and software."

Measures in the Bill

The Bill would:

  • bring together numerous pieces of consumer rights legislation into one law
  • set out clear consumer rights for digital content such as e-books, music, software and video so that consumers can be reimbursed for flawed digital goods
  • make it easier for consumers to win compensation where consumer law has been breached
  • try to deregulate and reduce costs to businesses, enhance protection for consumers and give more powers to Trading Standards

External links