A draft Consumer Rights Bill was announced in the Queen's speech in May 2013.
- "Provide clarity in areas where the law has not kept up with technological advances. For example, setting out clearer consumer rights for the quality of digital content like e-books and software."
Measures in the Bill
The Bill would:
- bring together numerous pieces of consumer rights legislation into one law
- set out clear consumer rights for digital content such as e-books, music, software and video so that consumers can be reimbursed for flawed digital goods
- make it easier for consumers to win compensation where consumer law has been breached
- try to deregulate and reduce costs to businesses, enhance protection for consumers and give more powers to Trading Standards
- Law change targets faulty apps, games, music, 2013-05-09
- Queen's speech: consumer bill of rights to cover faulty apps or downloads, Guardian, 2013-05-06