Consumer Rights Bill

A draft Consumer Rights Bill was announced in the Queen's speech in May 2013^[1].

The briefing notes from BIS^[2] mention the bill would:

"Provide clarity in areas where the law has not kept up with technological advances. For example, setting out clearer consumer rights for the quality of digital content like e-books and software."

Measures in the Bill

The Bill would:

bring together numerous pieces of consumer rights legislation into one law
set out clear consumer rights for digital content such as e-books, music, software and video so that consumers can be reimbursed for flawed digital goods
make it easier for consumers to win compensation where consumer law has been breached
try to deregulate and reduce costs to businesses, enhance protection for consumers and give more powers to Trading Standards

External links

Media

Law change targets faulty apps, games, music, 2013-05-09
Queen's speech: consumer bill of rights to cover faulty apps or downloads, Guardian, 2013-05-06

References

[1] ttps://www.gov.uk/government/topical-events/queens-speech-2013

[2] ttps://www.gov.uk/government/news/the-queens-speech-2013-background-briefing-notes

[1]

[2]