TRANSPARENCY REPORT TEMPLATE
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Data relating to July - September 2018
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Company information
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Name of company
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Company headquarters address
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UK head office address (if applicable)
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Total number of UK users
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Total number of UK posts/ pieces of content published
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Process information
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Information in the UK terms and conditions and community guidelines regarding what content and behaviours are acceptable/ unacceptable on the platform
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Terms and conditions state:
Community guidelines state:
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Information in the UK terms and conditions and community guidelines regarding the reporting process
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Terms and conditions state:
Community guidelines state:
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Number of employees reviewing all types of UK reports
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Number of employees specifically reviewing UK reports of abuse
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Number of those employees with mental health training (either professional or awareness focused training)
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Details of support which users may be signposted to having made a report, for example a suicide-prevention helpline
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Number of users that are signposted to support
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Threshold for permanently terminating a user’s account
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Reporting information
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Headline figures
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Total number of content items reported by UK users
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Number of UK users who made any type of report
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Total number of all reports made by UK users
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Percentage of reports made by UK users which led to action being taken eg content was removed, user was blocked, etc
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Average review time for all types of reports (ie time from the user making the report to the report being closed)
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Average time from content creation to take down
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Details of trusted flaggers contributing to the reporting process, if appropriate
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Number of pieces of content flagged by trusted flaggers and the percentage of content which is then removed
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Percentage of users who report content and receive feedback
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Percentage of trusted flaggers who report content and receive feedback
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Average time taken to send users a decision about a report
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Detailed figures
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Number of users who report content and are then signposted to mental health support
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Number of users who report content and are then signposted to other types of support
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Number of reports relating to content that has been removed and then re-uploaded
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Number of accounts of underage users that have been deleted
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